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Submit your ideas for future Exterro customer exclusive webcasts here!

 

If you’re enjoying your experience with us, please take a moment to leave a review on G2. Your insights help us grow and help others find the right solution. Thank you for being part of our community!

For E-Discovery:

Review Exterro E-Discovery on G2
     

For Forensics:

Review FTK Forensic Toolkit on G2
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XCelerate Your Skills: Speeding Access to Documents with EDDM & Review

On-demand recording available

Fast, efficient access to documents is critical to keeping investigations, litigation, and compliance matters moving forward. In this customer webcast, you’ll learn how eDiscovery Data Management (EDDM) and Review work together to streamline document access, reduce review bottlenecks, and accelerate decision-making.

We’ll walk through practical workflows that show how to quickly locate, organize, and review data, while maintaining defensibility and control. Attendees will gain hands-on tips for using EDDM and Review more effectively—helping teams spend less time managing data and more time analyzing what matters.

Why Attend?

  • Accelerate document access and review - Learn how EDDM enables faster data ingestion and organization so reviewers can get to key documents sooner.
  • Streamline review workflows - See best practices for leveraging Review tools to reduce manual effort, improve collaboration, and move matters forward efficiently.
  • Maximize value and usability - Discover practical tips to use EDDM and Review together more effectively, helping you shorten timelines without sacrificing defensibility.

Watch Now

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XCelerate Your Skills: Enhancing Legal Hold with IPP, DSD, and ECM

On-demand recording available

Legal hold is most effective when it’s connected to the right data, custodians, and preservation workflows. In this XCelerate Your Skills webcast, you’ll learn how Legal Hold works seamlessly with In-Place Preservation (IPP), Data Source Discovery (DSD), and Employee Change Monitor (ECM) to create a more proactive, defensible, and efficient legal hold process.

Through practical walkthroughs and real-world examples, we’ll show how these tools connect across the legal hold lifecycle—from identifying custodians and data sources to monitoring employee changes and preserving data in place—so you can reduce risk, eliminate manual steps, and get more value from your Legal Hold investment.

Why Attend?

  • See how everything connects - Understand how Legal Hold, IPP, DSD, and ECM work together to provide end-to-end visibility and defensible preservation.
  • Improve efficiency and reduce risk - Learn best practices to automate workflows, avoid missed custodians or data sources, and strengthen compliance.
  • Get more value from your investment - Discover practical ways to leverage these add-ons to streamline legal hold management and enhance day-to-day operations.

Watch Now

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Fall Quarterly Release | eDiscovery & Data PSG Review

On-demand recording available

View the customer exclusive webinar that provides a comprehensive review of the Fall 2025 Quarterly Release, specifically focusing on the latest advancements in eDiscovery and Data PSG.

Our Director of Training, Jean Donaldson, will walk through the newest features and platform enhancements designed to streamline your workflows and improve data oversight. Beyond the technical updates, this session serves as a deep dive into practical implementation, ensuring your team is equipped to leverage these new tools immediately.

View the agenda below to review the parts that are important to you:

  • 01:49 | Exterro Platform
  • 09:45 | Legal Holds
  • 21:22 | In - Place Preservation
  • 50:40 | Data Subject Access Requests

Watch Now

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XCelerate Your Skills: Level Up Your Legal Hold Knowledge

On-demand recording available

Join us for our next XCelerate Your Skills session!

In this session, we’ll share practical tips and best practices to help you get even more value from Exterro’s Legal Hold suite. You’ll also get a first-hand look at the latest features released over the past quarter (and beyond!)—plus step-by-step guidance on how to enable and use them in your own environment.

As always, we’ll reserve time at the end for your questions, so come ready to engage and get answers directly from our experts!

Watch Now

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Discover How Legal Teams Are Using Exterro Intelligence to Save Time and Reduce Risk

On-demand recording available

Legal teams today are under more pressure than ever to do more with less—manage increasing data volumes, meet tighter deadlines, and maintain compliance across multiple jurisdictions. Exterro Intelligence was built to help you rise to that challenge.

Join us for this exclusive session to see how Exterro’s Assist for Workflows and Asisst for Data are redefining what’s possible in legal operations. You’ll discover how leading teams are using these powerful tools to:

Key Takeaways:

  • Eliminate manual bottlenecks by automating time-consuming, repetitive tasks
  • Uncover insights faster with AI-driven data discovery and classification
  • Enhance accuracy and defensibility across investigations, e-discovery, and privacy processes
  • Empower smarter decision-making with data intelligence built directly into your workflows

Whether your goal is to reduce review times, improve compliance posture, or gain better control over organizational data, this session will show you how Exterro Intelligence delivers measurable results—and why it’s becoming an essential tool for modern legal teams.

Don’t just adapt to the future of legal operations— lead it with Exterro Intelligence.

Watch Now

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XChange Rewind - Post-Breach Response and Investigation

On-demand recording available

Missed this at XChange? Join us for this XChange Rewind on Post Breach Investigations as Justin Tolman and John Wilson form HaystackID, revisit the highlights from the session on forensic review and investigative workflows.

They’ll walk through how organizations can piece together information from multiple sources to gain a clear understanding of what happened during an incident—and why. You’ll hear what was discussed at XChange about how thorough post-breach analysis not only supports immediate response, but also mitigates future risk, strengthens readiness, and can even help reduce regulatory penalties.

Key Takeaways:

  • Best practices for conducting forensic investigations after a breach.
  • How to integrate and analyze data from multiple systems for a complete, defensible view.
  • Steps to leverage findings for continuous improvement and stronger breach prevention.

Watch Now

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XChange Rewind - Preservation Best Practices: Legal Holds Alone Aren't Enough

On-demand recording available

Missed this session at XChange? Join Brad Harris and Jean Donaldson, as they walk through the key highlights and takeaways from the original discussion on modern e-discovery preservation. From ephemeral messaging to mobile devices, they’ll cover what was shared at XChange about going beyond legal holds to reduce spoliation risk, stay compliant, and implement practical preservation workflows without over-complicating your processes.

Key Takeaways:

  • How modern data types like ephemeral messaging, BYOD, and hyperlinked files require updated preservation approaches.
  • Courts’ expectations for ESI preservation beyond issuing a legal hold.
  • Practical tips and best practices to strengthen preservation workflows and maintain defensibility.

Watch Now

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XChange Rewind - Defensible Data Management: From Data Mapping to Disposition

On-demand recording available

If you missed this session at XChange—or want a quick refresher—join us for an overview of how organizations are transforming their approach to data lifecycle management.

A data map is more than just a static document—it’s the foundation for effective data protection, privacy compliance, and e-discovery readiness. Without one, you can’t protect what you don’t know exists. At the same time, holding onto obsolete or unnecessary data creates risk, increasing exposure in data breaches, compliance violations, and litigation.

In this XChange Rewind session, we’ll explore how automation delivers the speed, accuracy, and defensibility that manual processes can’t match. Using Exterro Optix360, we’ll show how organizations can both build a defensible data map and implement a defensible data disposition program—reducing risk, streamlining compliance, and cutting costs.

Key Takeaways:

  • How to build a defensible, automated data map that supports both privacy protection and e-discovery readiness.
  • Why over-retention happens and how technology can operationalize defensible data disposition.
  • Real-world examples of how automation with Optix360 uncovers hidden risks, strengthens security, streamlines privacy, and legal workflows.

Watch Now

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XChange Rewind: Cutting Costs Without Cutting Corners: How Organizations Streamlined Document Review

On-demand recording available

If you missed this at XChange—or want a quick refresher—watch this XChange Rewind session on how organizations are transforming document review.

In this session, see how Exterro’s advanced platform—together with our partner Integreon—helped a global organization save significant costs while producing millions of documents. This real-world case study highlights efficiency gains, automation in action, and data-driven insights that are transforming legal operations and cybersecurity. Learn how your team can accelerate review, reduce spend, and achieve better outcomes at scale.

Key Takeaways:

  • How Exterro’s document review technology delivers faster, more accurate results while reducing manual effort.
  • The measurable cost savings achieved through scalable solutions with Integreon.
  • Practical applications of Exterro’s platform across industries—legal, privacy, and forensics—for improved workflows and reduced risk.

Watch Now

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Watch the On-Demand Recording: Summer 2025 Release Highlights & Updates

On-demand recording available

Discover the latest innovations in your Exterro software! This on-demand session provides an in-depth look at the exciting new features and enhancements designed to streamline your workflows and maximize efficiency. Gain valuable insights into strategic product updates and stay ahead with the latest advancements across the Exterro platform.

Join our Product Marketing Managers and the Exterro team as they cover:

  • FTK Imager Pro & FTK 8.2 Updates
  • Data PSG Enhancements & Exterro OptiX360
  • Exterro Intelligence Updates, including Exterro Assist for Data and eDiscovery enhancements such as Chat Viewer improvements, and reporting updates

Watch Now or Download the Webcast Slides

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Say Goodbye to Manual Tasks — See Exterro Intelligence Live

On-demand recording available

View this customer exclusive webinar as we introduce Exterro Intelligence — our game-changing AI innovation purpose-built for legal, forensic, and data governance teams. Designed to eliminate inefficiencies, reduce costs, and simplify complex workflows, Exterro Assist for Data is transforming how organizations manage data risk.

In this session, you’ll:

  • Discover the strategy behind Exterro Intelligence and how it’s reshaping legal and forensic workflows
  • See Exterro Assist for Data in action and learn how it automates repetitive, manual tasks to save time and resources
  • Learn how Exterro Intelligence provides accurate, reliable insights — with full transparency and complete control over your data
  • Understand the cost advantages of Exterro’s flat-rate pricing model compared to unpredictable, per-document review costs

With efficiency, cost savings, and productivity at its core, Exterro Intelligence empowers your team to work smarter and achieve better outcomes — without compromising security or compliance.

Watch Now or Download the Webcast Slides

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XCelerate Your Skills - Mastering Exterro Review

On-demand recording available

Watch this on-demand recording for an interactive skills-building session designed to help you maximize your efficiency and confidence in Exterro Review. Whether you're new to the platform or looking to sharpen your expertise, this session will provide practical guidance on managing document reviews, leveraging advanced analytics, and streamlining workflows. Our trainer, Jean Donaldson will walk you through real-world scenarios, tips for organizing your review projects, and best practices for accelerating your document review process with precision and defensibility. Leave this session with actionable insights to drive faster, smarter, and more compliant review outcomes.

Key takeaways:

  • Learn how to efficiently manage and organize document review projects using Exterro Review.
  • Discover techniques to leverage analytics and search strategies to accelerate review workflows.
  • Understand best practices for defensible review and reporting to ensure compliance and accuracy.

Watch Now

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Modern View Deep Dive

On-demand recording available

View this exclusive customer webinar as we explore all the new updates and enhancements available in Exterro Modern View User Interface. Designed to provide a more intuitive, streamlined user experience, Modern View reimagines how your legal and e-discovery teams interact with the platform.

Brad Harris, VP of E-Discovery Solutions, will walk you through a live demo showcasing what’s new, what’s improved, and what’s coming soon. Whether you've already begun using Modern View or are just getting started, this session will help you unlock its full potential.

What You’ll Learn:

  • How Modern View simplifies workflows across Matters, Legal Holds, Employees, and more
  • New capabilities in App Builder for greater customization and visibility
  • Enhancements in task management, bulk updates, and saved views
  • A preview of what's next for modules like In-Place Preservation and ECA/Collections

Watch Now or Download the Webcast Slides

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Spring 2025 Quarterly Release Highlights & Updates

On-demand recording available

Watch the quarterly release webinar where you will learn about the exciting new features and enhancements that have been integrated into your Exterro software. You will gain insights into the latest advancements and strategic updates in our product line, ensuring you stay at the forefront of Exterro's software and get an update on the new customer experience if you haven't heard about it already!

 


💬 Explore the Latest in Customer Experience

Presented by Juli Clark, VP of Customer Success

Learn how we’re enhancing your experience with updates on:

  • Areas of Opportunity – Improving Customer Engagement & Self-Service Tools
  • Customer Portal & Ideas Portal – Empowering You to Share and Shape Innovation
  • Premium Support – Elevating Service for Greater Impact
  • Voice of the Customer – Highlights from Customer Roundtables

 


Explore the Latest Product Updates from Exterro

🔍 Forensics Product Updates

Presented by Justin Tolman, Forensics Evangelist

Get the latest on FTK advancements, including:

  • FTK 8.2 – Remote Mobile Discovery
  • Mobile Data Parsing Enhancements
  • FTK 8.1 SP3 – Portable Case Improvements

 

🔐 Data Privacy, Security & Governance Updates

Presented by Fahad Diwan, Director of Product Marketing – Data PSG

Discover key updates driving smarter data management:

  • Automated Data Mapping
  • Data Catalog Enhancements
  • DSR Manager
  • Assessments Manager & RoPA Manager
  • Data Retention Capabilities

 

📁 E-Discovery Product Updates

Presented by Brad Harris, VP of E-Discovery Solutions, and Khandelwal, Senior Product Manager – E-Discovery

Highlights include:

  • Modern View Enhancements
  • New Features – Chat View, Review Improvements, and more

 


Watch the Full Webinar or Download the Webcast Slides Customer Experience Updates Forensics Updates Data Privacy Updates E-Discovery Updates

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Why Automated Data Mapping is Non-Negotiable? Whats at stake? An Intensive for E-Discovery Leaders

On-demand recording available

By attending this webinar, you will gain:

  • Profound insights into creating a defensible data map to secure sensitive information.
  • Innovative strategies for quicker compliance with privacy laws and data subject rights requests.
  • A foundational understanding of existing and imminent data risk assessment stipulations under privacy laws.
  • Practical examples of how automation unveils concealed risks and bolsters security.

Watch Now

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Discover the Power of Remote Mobile Discovery LIVE IN ACTION

On-demand recording available

View this 30-minute live demo, as Dan Carroll and Justin Tolman will walk you through:

  • Seamless Exterro Integration: Effortlessly collect and review mobile data alongside other data sources within the Exterro platform, empowering your team to work smarter.
  • Hassle-Free Mobile Data Collection: Perform remote, wireless, agentless data collection without installing intrusive software on devices.
  • Significant Cost & Time Savings: Eliminate IT travel, shipping costs, and employee downtime with instant, remote mobile data collection.

Watch Now

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Winter 2025 Quarterly Release & Highlights

On-demand recording available

This is an opportunity to delve into the exciting new features and enhancements that have been integrated into your Exterro software. You will gain insights into the latest advancements and strategic updates in our product line, ensuring you stay at the forefront of Exterro's software.

Join us as our Product Marketing Managers lead this informative session. During this in-depth session, you'll have the chance to learn...

  • The new capabilities and highlighted released introduced to the Exterro E-Discovery, Privacy, and Forensics solutions.
  • About the updates on the Exterro roadmap, giving you a clear understanding of our future directions and priorities.
  • About details on upcoming customer-exclusive events and webinars. These events are crafted to provide you with further learning opportunities, network with peers, and engage directly with our product experts.

Watch Now or Download the Webcast Slides

 

Forensics Updates Privacy Updates E-Discovery Updates

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Revolutionize Your Mobile Investigations with Exterro’s Remote Mobile Discovery

On-demand recording available

View this customer-exclusive webcast, where Exterro experts unveil how this cutting-edge solution is transforming mobile investigations for legal, e-discovery, and forensic teams.

This live demo will showcase how you can now collect and review mobile data alongside other key data sources in a single, unified workflow faster, easier, and more securely than ever before.

What You'll Discover in This Exclusive Demo:

  • Seamless Integration with Exterro – Empower your teams to quickly collect and review mobile data alongside other data sources within the Exterro platform.
  • Easy Mobile Data Collection – Perform remote, wireless, agentless data collection without installing intrusive software on mobile devices.
  • Cost & Time Savings – Reduce IT travel, eliminate shipping costs, and minimize employee downtime with instant, remote mobile data collections.
  • Targeted Approach – Pinpoint and collect only the mobile data you need, avoiding the inefficiencies of full device backups.

Exterro Remote Mobile Discovery, mobile data collection is no longer a challenge it’s an integrated, seamless part of your e-discovery and forensic workflow.

Watch Now

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Xcelerate Your Skills on Advanced Legal Hold with Exterro Experts

On-demand recording available

Watch this engaging and interactive webinar designed to help you master advanced legal hold practices with the guidance of Exterro's expert solution engineers. This session will equip you with actionable strategies to optimize your legal hold process, including how to...

  • Create and manage consolidated reminders
  • Customize legal hold templates to suit your organization’s needs
  • Learn one or two cool, fun functions related to Exterro Legal Hold

Whether you're looking for answers to key questions, seeking best practices, or hoping to share your own tips with the Exterro community, this webinar is the perfect platform.

Watch Now or Download the Webcast Slides

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Exterro has released the new Chat Viewer!

On-demand recording available

With our intuitive Chat viewer, you can clearly understand entire conversations without the confusion. Easily identify the context of the data you're reviewing to quickly determine its relevance to the case. Save hours, reduce costs, and improve your efficiency in the process.

Watch this on-demand recording as Brenda Dodd demonstrates the new Chat Viewer, currently available for our Slack Connector Customers. Learn how the updated features can help you better manage conversations, improve team collaboration, and maximize efficiency.

Watch Now or Download the Webcast Slides

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XChange 2024 Recap: Forensics in a Zero Trust World

On-demand recording available

We delivered a lot of great educational content at XChange 2024, but we understand not everyone was able to attend. While webinars are not quite as good as being in the same room, these presentations contain a lot of great information and we don’t want anyone to miss out on that learning. In this series we will cover topics ranging from forensics in Incident Response to mobile device analysis in FTK 8.1.

Watch Now

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Fall 2024 Quarterly Release Highlights & Updates

On-demand recording available

During this in-depth session, you'll have the chance to learn...

  • The new capabilities introduced to the Exterro E-Discovery, Privacy, and Forensics solutions.
  • About the updates on the Exterro roadmap, giving you a clear understanding of our future directions and priorities.
  • About the release of our new Consent Management feature. This tool is designed to help you manage consent-related requirements more efficiently, ensuring compliance with privacy regulations and enhancing your organization's data governance practices.
  • About details on upcoming customer-exclusive events and webinars. These events are crafted to provide you with further learning opportunities, network with peers, and engage directly with our product experts.

Watch Now or Download the Webcast Slides

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XChange 2024 Recap: Forensics in the CISA Incident Response Playbook & NIST Cyber Security Framework 2.0

On-demand recording available

We delivered a lot of great educational content at XChange 2024, but we understand not everyone was able to attend. While webinars are not quite as good as being in the same room, these presentations contain a lot of great information and we don’t want anyone to miss out on that learning. In this series we will cover topics ranging from forensics in Incident Response to mobile device analysis in FTK 8.1.

In the rapidly evolving landscape of cybersecurity, having a robust forensic process integrated into your incident response plan is crucial for organizations of all sizes.

Watch this on-demand recording in this customer exclusive webinar as Justin delve into the intricacies of the CISA Incident Response Playbook, offering a comprehensive guide to crafting a repeatable and efficient process for diverse investigations. We will deconstruct the CISA's playbook to highlight its key components and then reconstruct it with a forensic lens, demonstrating how to leverage FTK to maximize your investigative outcomes.

Watch Now

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Discover Exterro's New Consent & Preference Management Solution

On-demand recording available

Join us for an exclusive webinar introducing Exterro's newly launched Consent & Preference Management solution. Designed to simplify the complexities of managing customer consent and preferences, our solution ensures compliance with global privacy regulations while enhancing customer engagement and revenue generation.

What You'll Gain:

Comprehensive Overview: Learn how our solution enables compliance with evolving global privacy regulations like GDPR and CCPA.

Granular Personalization: See how customizable, no-code forms allow customers to select and personalize their preferences, helping you retain consent to process personal data and continue marketing efforts.

Effortless Propagation: Discover how consent and preference decisions are seamlessly propagated across all major applications and systems, ensuring consistent enforcement across all channels.

User-Friendly Management: Experience our intuitive, centralized dashboard that empowers non-technical teams to manage consent and preferences without relying on IT support.

Watch Now

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XChange 2024 Recap: Where FTK fits in your Incident Response Plan?

On-demand recording available

We delivered a lot of great educational content at XChange 2024, but we understand not everyone was able to attend. While webinars are not quite as good as being in the same room, these presentations contain a lot of great information and we don’t want anyone to miss out on that learning. In this series we will cover topics ranging from forensics in Incident Response to mobile device analysis in FTK 8.1.

Organizations face increasingly sophisticated threats that can compromise data and disrupt business operations. This presentation will explore the role that digital forensics plays in an effective incident response plan.

Attendees will look at current trends in the cybersecurity threat landscape and how forensics aids in identifying the root cause of an incident.

This presentation will provide actionable insights into how organizations can leverage forensic techniques to strengthen their security posture, ensure compliance, and mitigate the financial losses associated with a breach.

Watch Now or Download the Webcast Slides

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Customer Exclusive Webcast: Best Tips & Tricks to know for Exterro Legal Hold

On-demand recording available

Are you aiming to enhance your use of Exterro's Legal Hold application? Discover the full potential of this powerful tool by joining our upcoming webinar, "Best Tips & Tricks to know for Exterro Legal Hold" on Thursday, October 24th at 10am PST. By attending this webinar, you will gain actionable insights and advanced tips to bring back to your teams, solving problems more effectively and enhancing your overall proficiency with Exterro's software.

Join us for an in-depth session where Nancy Patton and Bree Murphy, Senior Solutions Consultant at Exterro will explore:

  • Legal Hold Custom Fields: Personalize your legal holds with custom fields tailored to your specific needs.
  • Legal Hold Templates for Unpublished (or Silent) Custodians: Learn how to efficiently manage silent custodians with customizable templates.
  • Automated Reminders: Never miss a critical follow-up with automated reminder settings.
  • Legal Hold Interviews: Conduct thorough and compliant legal hold interviews with ease.
  • Non-Custodian Data Sources Management: Discover best practices for managing data sources beyond traditional custodians.
  • Compliance Portal Configurations: Ensure your compliance portal is configured for maximum efficiency and effectiveness.

Watch Now or Download the Webcast Slides

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Customer Exclusive Webcast: Unlocking Efficiency in E-Discovery with Exterro's Request Management

On-demand recording available

Discover how Exterro's Request Management, an innovative component of our powerful Data Risk Management platform, empowers your organization to build repeatable and defensible workflows for e-discovery. Join us for an insightful webinar on Thursday, September 5th at 10am PST, featuring Brad Harris, Vice President of Solutions at Exterro.

Discover how Exterro Request Management is purpose-built for managing all your e-discovery project tasks and can transform your legal and e-discovery workflows.

In this webinar, Brad will show you how to...

  • Leverage powerful automation tools to save time, eliminate mundane tasks, and ensure defensible workflows.
  • Explore real-time dashboards and advanced reporting to gain valuable analytic insights, streamline team communication, and monitor progress effectively.

Watch Now

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Exterro Customer Exclusive Webcast: Summer 2024 Quarterly Release Highlights & Updates

On-demand recording available

View the on-demand recording of the Customer Exclusive webinar: Summer 2024 Quarterly Release Highlights. We will be unveiling new product features coming to your Exterro software and update you on what's happening at Exterro.

In this recording, Gretchen Wagner, Director of Professional Services and Justin Tolman, Forensics Evangelist, will go over...

  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Open issues that Exterro will be addressing in upcoming releases
  • An update on the Exterro 2024 roadmap
  • Upcoming customer exclusive events / webinars

Watch Now

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Exterro Customer Exclusive Webcast: The New and Improved Data Retention

On-demand recording available

Join us for an exclusive training webinar on our new and improved Data Retention product, now enhanced with powerful features designed to streamline your data management processes. Discover how the integration with Fileskeepers Research Library, the updated retention global library, and the fully integrated business records inventory can revolutionize your approach to data retention. Our expert trainers will guide you through each new feature, ensuring you can maximize their benefits for your organization. Don't miss this opportunity to stay ahead of the curve and optimize your data retention strategy.

Watch Now

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Exterro Customer Exclusive Webcast: The New and Improved Data Retention

On-demand recording available

Join us for an exclusive training webinar on our new and improved Data Retention product, now enhanced with powerful features designed to streamline your data management processes. Discover how the integration with Fileskeepers Research Library, the updated retention global library, and the fully integrated business records inventory can revolutionize your approach to data retention. Our expert trainers will guide you through each new feature, ensuring you can maximize their benefits for your organization. Don't miss this opportunity to stay ahead of the curve and optimize your data retention strategy.

Watch Now

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Exterro Customer Exclusive Webcast: Unveiling the Future of Exterro Legal Hold with Modern View

On-demand recording available

During this session, Brad Harris, Vice President of Solutions, and Joe Mulenex, Associate Vice President, Solution Consulting, will...

  • Demonstrate exciting new capabilities being introduced with the release of Modern View.
  • Introduce you to our new innovative interface, and how you can seamlessly toggle between the traditional and Modern Views.
  • Discover the benefits of a matter-centric experience, the ability to personalize your user interface, and optimized workflows that will enhance your legal hold processes.

This is the perfect opportunity to explore the innovative features that are being introduced to the platform over the coming months, ensuring you stay ahead of the curve. Don't miss out on this chance to elevate your legal hold capabilities and improve your operational efficiency. Register now to secure your spot!

Watch Now

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Exterro Customer Exclusive Webinar - Zapproved Town Hall: Exploring Opportunities and Migration Benefits

On-demand recording available

This townhall invites Zapproved customers to gain insights into Exterro&s customer centric focus and its benefits as you transition onto the Exterro Platform. Led by Chief Customer Officer, Rick Valentine and SVP of Product Strategy, Vijai Viswanathan, and meet the rest of the executive team.

Watch the recording to gain insights on the benefits of migration and learn about evolving support mechanisms tailored to your needs. Through interactive Q&A, participants can address concerns directly, empowering them to navigate their migration journey confidently.

Watch Now

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Exterro Customer Exclusive Webinar - Stay Ahead of Changes to Exterro’s Collection, Review, and Production Modules

On-demand recording available

Exciting changes are coming to Exterro’s Collection, Review, and Production modules as part of Exterro’s drive to provide a refreshed user interface that will unify, modernize and enhance our suite of E-Discovery products!

Join Exterro’s product management team as they train users on the new features and functionality accessible with the following updates:

  • Revamped ESI Vault: Provides a modernized UI and centralizes access of all collected/ingested files.
  • New Search: Helps reviewers get to the data they care about faster with a new interactive facet view, Visual Query builder, and ability to store and replay saved searches.
  • Production 2.0: Incorporates all existing production features into an easier-to-use interface while providing greater flexibility within the production process.

These improvements provide expanded functionality, increased workflow customization and automation, and the ability to leverage the latest advancements in AI for document review. If you’re a current Exterro customer using the ECA/Collection and/or Exterro Review module, this is one webinar you won’t want to miss!

Watch Now

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Exterro Customer Exclusive Webinar - Spring 2024 Quarterly Release Highlights & Updates

On-demand recording available

Watch the on demand recording on the Customer Exclusive webinar: Spring 2024 Quarterly Release Highlights. We will be unveiling new product features coming to your Exterro software and update you on what's happening at Exterro.

Join Gretchen Wagner, Director of Professional Services and Lynne Roossien, Director of Forensics Marketing to learn about:

  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Open issues that Exterro will be addressing in upcoming releases
  • An update on the Exterro 2024 roadmap
  • Upcoming customer exclusive events / webinars

Watch Now

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Exterro Customer Exclusive Webcast: The Art of Collection: the difference between E-Discovery & Forensics

On-demand recording available

E-Discovery and forensic workflows seem to overlap in several ways, especially when it comes to collecting data from employees. How do you know whether a traditional e-discovery collection or a full-disk forensic collection is the right choice?

Watch this webinar, as Justin Tolman discuss how to use forensics to go beyond a standard relevance or privilege review to uncover the full story behind the data, including:

  • Document review vs. device user behavior
  • What kind of data a forensic tool can capture exclusively
  • The difference between simply learning what content is in a document, versus the who, when, where, how and why it was create

Watch Now

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Exterro Customer Exclusive Webcast: Revolutionizing Global Data Retention Schedules with Exterro Data Retention

On-demand recording available

We are excited to introduce the latest version of our Data Retention product, a trailblazing and comprehensive solution designed to streamline the operationalization of global data retention schedules for both electronic and physical records. Our upcoming webinar is an invaluable opportunity for organizations to learn how to leverage Exterro Data Retention to build and implement a global data retention schedule that is defensible and reduces data risk.

Watch the on-demand recording, as Fahad and Angie delve into several key features of Exterro Data Retention, such as its:

  • Extensive Records Coverage: Over 750 ready-to-use records for streamlined management of electronic and physical records across various business functions.
  • Mapping to Comprehensive Regulatory Library: Maps these records to a vast library of global retention regulations and best practices, covering 300+ jurisdictions and nearly 300,000 citations for comprehensive compliance.
  • Harmonization of Global Retention Requirements: Balances conflicting retention laws across jurisdictions for efficient global records management.
  • Robust Collaboration Features: Facilitates real-time, efficient collaboration both internally and externally, with features like a notification system, easy publishing of retention schedules, and simultaneous multi-user access.
  • Comprehensive Audit Trail: Maintains detailed records of all changes and communications, ensuring a transparent and defensible audit trail for regulatory scrutiny.

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Exterro Customer Exclusive Webcast: Survey Says.. Top 5 E-Discovery Learnings from Recent Survey of +600 CLOs

On-demand recording available

In partnership with the Association of Corporate Counsel (ACC), Exterro, the leader in E-Discovery software, created this year's Chief Legal Officer's (CLO) Report.

With over +600 CLOs participating, hear experts analyze the results and learn how legal executives are planning to manage e-discovery activities in 2024.

View this on-demand recording of this webcast to learn...

  • The top challenges facing legal departments all have to do with e-discovery activities
  • How CLOs are looking to overcome these challenges
  • How you can add value and ensure efficiency/defensibility within your legal department

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Exterro Customer Exclusive Webcast: Winter 2024 Quarterly Release Highlights & Updates

On-demand recording available

View this on-demand webinar on the Winter 2024 Quarterly Release Highlights & Updates as Gretchen Wagner, Director of Professional Services, Lynne Roossien, Forensic Product Marketing Director and special guest, Vijai Viswanathan to learn about:

  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Open issues that Exterro will be addressing in upcoming releases
  • A sneak peek into the 2024 roadmap and what's to come
  • Upcoming customer exclusive events / webinars

Watch Now or Download the Webcast Slides

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Exterro Customer Exclusive Webcast: Investigating Employee Wrongdoing with FTK

On-demand recording available

Building upon our last webcast on Forensic Collection, let's take the next step in analyzing the remote endpoint data you've collected. From routine productivity checks to suspected IP theft, you can use FTK to investigate your remote employees' computer activity and, most importantly, their behavior.

Watch this session to learn how to analyze system summary data and registry comparisons to:

  • Establish a baseline for a user's device behavior patterns
  • Determine what applications the user opened & when
  • Piece together user internet activity and increased network activity like large downloads and uploads
  • Identify external storage devices connected to a machine

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Exterro Customer Exclusive Webcast: Forensically Collect From Employees No Matter Where They Are

On-demand recording available

Whether your workforce is largely remote or onsite, forensic collections are the key to investigating potential employee wrongdoing.

From internal threats by disgruntled or departing workers, to unintentional employee negligence, you need to be able to investigate possible malfeasance quickly and efficiently--but that can be difficult with the vast amounts of data stored on your employees' digital devices.

Attend this session to learn:

  • How to investigate remote employees anywhere
  • What you can uncover by previewing a device first
  • Which evidence artifacts to collect
  • Why forensically-sound collection is important

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Customer Exclusive: The New Powerful Features within Exterro's E-Discovery Data Management solution - Review & Production

On-demand recording available

You're invited to this Exterro Customer Exclusive: The New Powerful Features within Exterro's E-Discovery Data Management solution - Review & Production . Join us as our expert, Brenda Dodd, showcases the newest features in Exterro Review, including the redesigned, matter centric user interface and Production 2.0. Follow along with our expert to see how quick and easy it is to get to the facts of your matter with Exterro Review.

Attendees can expect to see:

  • The new easier-to-use matter-centric user interface
  • Newly released Production 2.0
  • How to set up a new matter for successful review in-house and with outside counsel
  • Tips to accelerate review project timelines

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Exterro Customer Exclusive Webinar: Fall 2023 Quarterly Release Highlights & Updates

On-demand recording available

Watch this on-demand recording as Gretchen Wagner, Director of Professional Services, Justin Tolman, Forensics Evangelist, and Bill Piwonka, Chief Marketing Officer, discuss:

  • A sneak peek into the 2024 roadmap and what's to come
  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Open issues that Exterro will be addressing in upcoming releases
  • Upcoming customer exclusive events / webinars

Watch Now or Download the Webcast Slides

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Leveraging Exterro Data Discovery to Streamline Legal GRC Activities: Exclusive Insights for Our Valued Customers

On-demand recording available

You've long recognized that the cornerstone of robust e-discovery, security, privacy, and data governance initiatives lies in your ability to truly understand the data within your organization. With this understanding comes the power to protect your enterprise from critical risks.

We are delighted to extend an exclusive invitation to our loyal Exterro customers. Join us for an in-depth 45-minute session, complete with a live demonstration, where we'll delve into the ways Exterro Data Discovery continues to be your trusted partner in these key areas:

  • E-Discovery Data Mapping: Quickly and easily identify where potentially responsive structured and unstructured data lives in your organization
  • Cross Border Discovery: Identify where data relevant for E-Discovery is being transferred across borders
  • Data Risk and Breach Mitigation: Revisit how Exterro empowers you to identify, assess, and mitigate data-related risks and breaches, ensuring the continued security of your sensitive information
  • Data Migration and Retention & Deletion: Explore the ongoing enhancements in data migration, retention, and deletion processes, streamlining your data management for even greater efficiency and compliance
  • Access Management: Gain further insights into how Exterro strengthens access management, ensuring that your data is accessible only to authorized personnel, thereby fortifying your security and compliance.

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Exterro Customer Exclusive Webinar: FTK 8.0 - A Revolution is Coming to Digital Forensics

On-demand recording available

The FTK Forensic Toolkit is getting a MAJOR overhaul!

Long known for its reliable, repeatable & forensically-sound collection, processing and analysis, the new FTK 8 features a new, intuitive interface that lets you to bypass irrelevant data and focus on the most important evidence first. FTK 8 intelligently categorizes and displays data artifacts in plain sight to help you pinpoint key evidence FASTER. Take a closer look at how FTK 8 can give you a leg up in any type of investigation including CSAM, narcotics, and fraud cases, as well as internal investigations and post-incident analysis.

In this webinar you’ll learn how FTK 8 can:

  • Eliminate the hours you spend manually digging for the data types you’re interested in
  • Quickly locate important evidence like images, videos, messages, websites, passwords, and dark web activity
  • Use comparison timelines to give visual context around case evidence and identify where to start your investigation
  • Create automations to reduce manual tasks and get evidence to examiners in half the time
  • Reduce digital eye strain, improve your concentration, and limit exposure to sensitive content

Watch Now

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Exterro Customer Exclusive Webcast: Summer 2023 Quarterly Release Highlights & Updates

On-demand recording available

Watch this on-demand recording as Gretchen Wagner, Director of Professional Services, Justin Tolman, Forensics Evangelist, and Bill Piwonka, Chief Marketing Officer, discuss:

  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Open issues that Exterro will be addressing in upcoming releases
  • Updates on the Exterro Roadmap
  • A sneak peak into FTK 8.0
  • Upcoming Customer Exclusive Webinars & Events

Watch Now or Download the Webcast Slides

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Exterro Customer Exclusive Webcast: Say It. Do It. Prove It Navigating the Compliance Trifecta in Age of AI

On-demand recording available

In today's complex regulatory landscape, organizations face the challenge of achieving and maintaining compliance with ever-evolving privacy and data protection regulations. During this webcast, we will delve into the crucial aspects of the compliance trifecta - "Say, Do It, Prove It" - and how organizations can navigate them through the art of data discovery.

"Say it," - How effective data discovery practices enable you to identify and classify sensitive data, ensuring that your privacy policies, procedures, and guidelines accurately reflect your compliance objectives.

"Do It" - how data discovery enables you to effectively manage data access controls, encryption, automate building and enforcing data retention schedules, data subject rights, consent management, and other key compliance activities.

"Prove It," How data discovery enables organizations to generate accurate reports, audit trails, and documentation that prove adherence to privacy regulations and you can confidently demonstrate compliance during audits, regulatory inspections, and legal proceedings.

Throughout the webcast, our experienced speakers will share practical insights, real-life examples, and best practices for leveraging the art of data discovery to navigate the compliance trifecta. Whether you are a Counsel, privacy officer, compliance professional, or data management expert, this webcast will provide you with valuable strategies to optimize your compliance efforts, reduce risks, and ensure regulatory compliance.

Watch Now or Download the Webcast Slides

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Exterro Customer Exclusive Webcast: The Art of Consent - Navigating the Compliance Trifecta

On-demand recording available

Privacy regulations are constantly changing, and with recent fines and enforcements by regulators, it's more important than ever to stay compliant. That's why we're excited to present "The Art of Consent: Navigating the Compliance Trifecta." In this webinar, our experts will explore the Compliance Trifecta of consent and preference management - say it, do it, prove it. You'll learn how to effectively communicate your privacy policies, implement them in a way that's compliant, and demonstrate your compliance to regulators. We'll also delve into recent fines and enforcements by regulators and explore best practices for avoiding similar pitfalls. Whether you're a privacy professional, business leader, or just interested in staying ahead of the game, this webinar is for you.

Topics Covered

  • Understanding the Compliance Trifecta of consent management
  • Best practices for avoiding recent fines and enforcements by regulators
  • Effective communication of privacy policies
  • Implementing compliant privacy policies
  • Demonstrating compliance to regulators
  • nteractive Q&A session with privacy experts.

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Exterro Customer Exclusive Webcast: Spring 2023 Quarterly Release Highlights

On-demand recording available

Watch this on-demand recording as Gretchen Wagner, Director of Professional Services, Justin Tolman, Forensics Evangelist, and Jennifer Courchaine, Vice President, Customer Success and Global Support, discuss:

  • New features across your Exterro E-Discovery, Privacy, and Forensics solutions
  • Upcoming customer exclusive events / webinars
  • Exterro XChange Conference

Watch Now or Download the Webcast Slides

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Exterro Customer Exclusive Webcast: FTK Portable Case for offline review

On-demand recording available

One of the best features in FTK is the ability to package up your case data and send it to another reviewer with 'FTK Portable Case'.

No need to spend time generating reports that can only be viewed in limited formats. Portable Case creates an offline version of your FTK case file with a quick export, and any labels and bookmarks created by the reviewers are synced back to the original case.

This feature is a must-have if you need to share your FTK case with other detectives, analysts, attorneys or outside reviewers.

View this on-demand recording if you'd like to begin using the FTK Portable Case feature in your workflow!

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Customer Exclusive Webcast: Working with Mobile Data in FTK

On-demand recording available

Once you've acquired mobile data from a cell phone, tablet or other mobile device using a third-party imaging tool (remember, FTK can't image a mobile device), you can load the unprocessed native mobile extractions directly into FTK.

In this webcast, Justin will show you everything you can do with that mobile data in FTK, including:

  • Super-fast FTK processing options
  • FTK's mobile parsing capabilities
  • How to view mobile data in the UI
  • Which mobile chat applications are supported
  • BONUS: How to create a Portable Case file so outside reviewers can assist in the mobile data analysis, too!

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Exterro Customer Exclusive Webinar: 2023 Exterro Platform Roadmap + Winter Quarterly Highlights

On-demand recording available

Join Gretchen Wagner, Director of Client Implementation and Bill Piwonka, Chief Marketing Officer to learn about:

  • New features across your Exterro E-Discovery and Privacy solutions
  • Upcoming client exclusive events
  • The 2023 Exterro platform roadmap

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Customer Exclusive Workshop: Optimizing Your FTK Install

On-demand recording available

Join Justin Tolman for a client exclusive workshop on how to optimize your FTK install.

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Customer Exclusive Webinar: 5 Important Considerations When Using Office 365 for E-Discovery

On-demand recording available

Join Consilio's Jennifer Knox and Liz Erickson and Exterro's Nancy Patton to learn about:

  • How legal professionals are incorporating Office 365 in their e-discovery process
  • Best practices and practical considerations when using Office 365 for e-discovery
  • How Exterro Office 365 Explorer can help you detect custodian data sources, highlight communication patterns, and collect identified data

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Customer Exclusive Webinar: Vendor Risk Tips & Tricks + Exterro Support Portal

On-demand recording available

Join Exterro's Director of Professional Services, Maggie Ledbetter, Exterro's Director of Client Success, Emily Trumbo, and Exterro's Client Success Manager, Angie Hoffman, to learn about:

  • Exterro’s New Support Portal: We've been working hard to launch our new and improved support portal. Learn how to submit tickets directly to your Technical Support Team!
  • Vendor Risk Assessment tips and tricks: The proliferation of data breaches and cybersecurity incidents over the past year requires even more vigilance. Make use of these tips to help mitigate risk for your organization.

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Exterro Legal Hold: Best Practices and How to Streamline

On-demand recording available

Speakers: Chris Zohlen, Managing Director, FTI and Joe Mulenex, Associate Vice President Solution Consulting, Exterro

A strong legal hold framework forms the foundation for a defensible e-discovery process. Unfortunately, the legal hold process is widely considered the most difficult and frustrating e-discovery phase to manage. Designed for experienced practitioners who are actively involved in creating and managing the legal holds, this webinar will detail advanced capabilities and features by leveraging Exterro's e-discovery software with help from FTI Consulting’s expert team.

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The New Exterro Compliance Portal

On-demand recording available

We have been hard at work listening to your feedback and redesigning the Exterro Compliance Portal! We invite you to watch this overview video, presented by Exterro Senior Solutions Consultant, Jean

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Customer Exclusive Webinar: The New Version of Exterro Review Highlights.

On-demand recording available

Join Exterro's Senior Solutions Consultant, Nancy Patton, for this webcast to learn Join us to learn about: the totally revamped and intuitive Exterro Review user experience, cutting edge AI features and enhanced process orchestration and automation, and how Exterro Review can help you significantly reduce the time and cost of review.

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Customer Exclusive Event: FTK Executive Briefing

On-demand recording available

Join Exterro's Chief Customer Officer, Alice Lawrence, and FTK Director of Product Management, Harsh Behl, for a client exclusive FTK Executive Briefing on April 14th. Alice will talk about the future of FTK, including exciting new product updates slated for the coming months and a presentation on the roadmap for FTK.

Join the webcast to learn about:

  • The upcoming release of FTK Central
  • How AI will be infused into FTK
  • Smart Investigator

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What's So Cool About Data Inventory and File Analysis

On-Demand

The Data Inventory is the foundation for any compliance and information governance initiative. In enables you to get the full picture of your data holdings through both business interviews and scanning to provide you better visibility. With scanning technology, you can now integrate your data sources and to better understand data types, volumes, and access.

Speakers

  • Russ Cottle, VP of Account Management at Exterro
  • Kris Klinkerman, Senior Solutions Consultant at Exterro

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Incident and Breach Management - Working together with IT, Compliance, Legal when a breach occurs

On-Demand Recording Available

Exterro Incident and Breach Management™ is an integrated solution that enables you to be confident that your incident and breach response process is both documented and defensible. Bridge the gap between your teams to ensure a comprehensive and documented response process. Easily create a complete response that incorporates differing local or global requirements.

Speakers

  • Marty Provin, Vice President, Privacy at Exterro
  • Joe Sartors Director of Product Management at Exterro

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DSAR and Portal Development

On-Demand

This webcast will demonstrate the Exterro Data Subject Access Request technology from both the requestor and client perspective. First we will walk through how easily a requestor can submit a request, monitor the request progress and retrieve confirmation their request is complete. Then we will examine the administrative aspects of the tool, from setting up consumer portals, crafting workflows and ultimately responding to consumer requests effective and efficiently.

Speakers

  • Kris Klinkerman, Senior Solutions Consultant at Exterro
  • Will Walker, Senior Project Manager at Exterro

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Getting More Out of Smart ECA, Labeling, and Review

On-Demand

Exterro experts will lead a session to introduce Exterro client's to the AI-driven Smart ECA and Smart Label modules that help users obtain deep insights into their data and efficiently analyze and review large data sets quickly and accurately.

Speakers

  • Jean Donaldson, Senior Solutions Consultant at Exterro
  • Nishad Shevde, Managing Director - Client Operations at Exterro

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Leveraging the Power of Employee Change Monitor

On-Demand

In this webcast, Exterro will showcase how clients can leverage the power of Employee Change Monitor to drive creation of projects to guide and track key business processes.

Speakers

  • Nancy Patton, Senior Solutions Consultant at Exterro
  • Gretchen Wagner, Director of Client Implementation at Exterro

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Are You CCPA Ready?

On-Demand

In this webcast, learn three essentials for regulatory compliance through Retention, Data Inventory and Subject Request management.

Speakers

  • Robert Fowler, Director of Strategic Partnerships at Exterro
  • Maggie Ledbetter, Director of Client Success at Exterro

Watch Now

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Customer Exclusive Webinar: Reporting in the Exterro Platform

On-Demand

Are you using the reporting module in Exterro? Have you customized reports to suit your specific needs? Watch this client exclusive webcast and learn about Exterro's extensive reporting capabilities.

Watch and learn:

  • Reporting basics, including pre-existing reports
  • Modifying, saving, and filtering reports
  • Advanced tips and tricks to get the most out of Exterro's reporting capabilities.

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Customer Exclusive Webinar: How to Get the Most Out of Employee Change Monitor

On-Demand

Employee Change Monitor (ECM) helps you by automating actions when employees leave your organization, change positions, or otherwise changes their Human Resources status. In this client exclusive webcast, we'll review the fundamentals of ECM then dive deeper into both new and more advanced monitors, use cases, and features.

Register today to get:

  • An overview of the basics of ECM: setting up monitors and workflows
  • New business scenarios and use cases to leverage ECM's powerful integration with HR systems
  • A review of recent features and monitors added to ECM

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E-Discovery Data Management Search Training

On-Demand

In this Exterro client exclusive webinar, Managing Director of Client Operations Nishad Shevde will review both basic and more advanced search techniques in Exterro E-Discovery Data Management.

By attending the webinar, you will learn to:

  • Use search and analytics techniques to refine large document populations to uncover responsive data sets, key communications and other critical information
  • Prepare data effectively for review and eventual production
  • Increase value of your investment in EDDM by using search/analytics to reduce review populations

Watch Now

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Working Effectively With Exterro Support

On-Demand

In this on-demand webinar, learn the basics of working effectively with Exterro's expanded client support team, including using Exterro's support portal; SOC2 compliance requirements; and submitting feature requests through the all-new Ideas Portal.

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Complex Search Query Workshop within Exterro EDDM

On-Demand

Join us for this client exclusive webcast to hear Exterro software experts demonstrate strategies for advanced methods for complex searches in Exterro's Data Management Tool.

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Upgrade with Ease: An Overview of Switching to Exterro 5.0

On-Demand

Bill Piwonka, Exterro Chief Marketing Officer, Nancy Patton, Exterro Solution Consultant, and David Hartmann, Director of Client Success go through the benefits and ease of upgrading to Exterro 5.0.

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Exterro Project Management 5.0: A Deeper Dive

On-Demand

This webcast features Bill Piwonka and Nancy Patton discussing what sets the latest version of Exterro Project Management apart of earlier iterations. Then, Nancy takes you in for a deeper look at the tool and some of its unique features.

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E-Discovery Without Limits: A Deeper Dive into Exterro 5.0

On-Demand

This webcast features Mark Wilcox and Joe Mulenex discussing the latest version of Exterro's Software Suite, and then going into the tool itself to look at some of the interesting new features.

(We had some audio difficulties in the beginning, so the webcast starts around the 2 minute mark. Thanks!)

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Surgical Strike: Narrowing the Search and Avoiding Overcollection using EDDM

On-Demand

A targeted collection strategy incorporates principles of proportionality and leverages advanced technologies to reduce ESI volumes at multiple opportunities, rather than the traditional, imprecise approach of collecting widely, culling roughly, and sending the rest to review.

This is all well and good, but it’s one thing to know that you should do something, and it’s another to know how to do it, using the tools at your disposal. This webcast features Exterro experts Geoff Gaydos and Nancy Patton for a closer look at how to do this.

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Exterro Legal Hold: Tips & Tricks

On-Demand

Led by Exterro Solution Consultants Joe Mulenex and Nancy Patton, the webcast covers shortcuts and other useful tips and tricks for getting the most out of your Exterro Legal Hold application.

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First Look: Exterro File Analysis

On-Demand

An introduction to Exterro new information governance application, Exterro File Analysis. Exterro's Nishad Shevde and Joe Mulenex explain the main business and legal problems Exterro File Analysis is designed to solve and provide a demonstration of key capabilities.

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Exterro User Panel: Lessons from the Trenches

On-Demand

Exterro clients from Hanover Insurance and Lockheed Martin share the lessons they’ve learned and the e-discovery process improvements they’ve made through their implementation and use of their Exterro software. The content will be relevant regardless of whether you are just starting your implementation project or are a long time user.

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Effectively Working with Exterro Support

On-Demand

This webcast provides valuable tips for getting the most out of Exterro support, including how to troubleshoot issues, use the Exterro support portal and work with the Exterro team to get issues resolved quickly and efficiently.

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